Arrival & Departure

Coronavirus update – Keys will be placed within the property key safe on the relevant accommodation. Guests will be contacted prior to their stay with the key safe details, allowing them safe access to the accommodation. Please note we are cleaning the key safes prior to placing the keys within them, and after.

We are no longer operating a ‘reception’ to meet and greet guests etc, further reducing the communal areas and chance of contact. We are using 01278 786488 or 07703 857732 as contact numbers for all guests (those on site and those enquiring) who have an enquiry, question or other reason to contact us.

Although staff will be on site, if you have a specific problem during your stay, please contact us on the above numbers (please do not visit the office except for emergencies).

Arrival – April to September

Our meet and greet arrival time is between 3.30pm and 5.00pm every day.

A late arrival is no problem – just contact us and we can arrange a safe place for your keys.

Arrival – October to March

Our meet and greet arrival time is between 3.30pm and 4.30pm every day (excluding: Saturdays (key safe only) and Sundays are closed)

A late arrival is no problem – just contact us and we can arrange a safe place for your keys.

Please contact us if you would like to check in before or after our standard times – If you do not contact us you may not be able to access your accommodation until the following day.

Departure

Our departure time is 10am every day.

A late check out (midday) is available for £25.00 per lodge/pod. Please contact us in advance to see if a late checkout is available.